(1) Subject to the other provisions of this Act, the mediator, mediation
service provider, the parties and participants in the mediation shall keep confidential all the following
matters relating to the mediation proceedings, namely: —
(i) acknowledgements, opinions, suggestions, promises, proposals, apologies and admissions made
during the mediation;
(ii) acceptance of, or willingness to, accept proposals made or exchanged in the mediation;
(iii) documents prepared solely for the conduct of mediation or in relation thereto;
(iv) any other mediation communication.
(2) No audio or video recording of the mediation proceedings shall be made or maintained by the
parties or the participants including the mediator and mediation service provider, whether conducted in
person or online to ensure confidentiality of the conduct of mediation proceedings.
(3) No party to the mediation shall in any proceeding before a court or tribunal including arbitral
tribunal, rely on or introduce as evidence any information or communication set forth in clauses (i) to
(iv) of sub-section (1), including any information in electronic form, or verbal communication and the
court or tribunal including arbitral tribunal shall not take cognizance of such information or evidence.
(4) The provisions of this section shall not prevent the mediator from compiling or disclosing
general information concerning matters that have been subject of mediation, for research, reporting or
training purposes, if the information does not expressly or indirectly identify a party or participants or
the specific disputes in the mediation.
Explanation.—For the removal of doubts, it is hereby clarified that nothing contained in this
section shall apply to the mediated settlement agreement where its disclosure is necessary for the
purpose of registration, enforcement and challenge.